83% Of All Younger People Were Invited To Post A Review Recently

Of those invited, 80% of consumers did post a review. Overall, companies have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

82 Percent Of Consumers Go To Review Sites Since They Want To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Services And Products.

Users come because they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers fairly typically prosper, review sites help make sure of that.

Source: Statuslabs

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Overall 2 out of 3 companies have outstanding and awesome scores. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and score statistics reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Positive Reviews Encourage 68% Of Customers To Use A Local Business

Because the huge majority of consumers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Google Represents 57.5% Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews remain without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Majority Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Score

This stat is one of many that highlight the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for services with an ideal five star ranking.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your customers creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing consumers see. Still, users pay attention to other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

89% Of Customers Read A Companies Reactions To Reviews

Not only do many shoppers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation does not affect simply the customers. Potential employees also look at ratings and take a look at reviews.

Source: Deloitte

Many Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating really helps your overall score.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

70% Of Consumers Prefer To Discover A Business By Means Of Articles And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs