72% Of Clients Won't Take Action Unless They Read Some Reviews

No matter how alluring your marketing is, you still require customer reviews. There's no way around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

74 Percent Of Regional Companies Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores data, we discovered that a business requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Over Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of numerous that highlight the significance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your consumers happy is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for services with a best five star rating.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when clients have to choose a solution provider.

Source: DemandGenReport

77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

If A Company Handles Problems Quickly And Efficiently, 95% Of Unhappy Customers Will Return To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and rating statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

Over Half Of Individuals Aged 25-34 Published Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a new vehicle and there are several models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also influence our purchasing preferences.

According to social reviews data, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation does not affect just the consumers. Potential employees also take a look at rankings and read reviews.

Source: Deloitte