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67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When customers need to pick a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
Irrespective of how appealing your marketing is, you still need consumer reviews. There's no other way around it. Customers are still ready to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
70 Percent Of Consumers Choose To Discover A Business By Means Of Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
95% Of Dissatisfied Customers Will Go Back To A Business If A Company Manages To Solve Issues Quickly And Effectively
Consumers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and ranking statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
89% Of Consumers Read A Businesses Reactions To Reviews
Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Overall 2 out of 3 businesses have excellent and great scores. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270 Percent
User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Just 6% Of Consumers Do Not Rely On Customer Reviews At All
According to customer review data, a whopping 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US buyers consider reviews as 'very influential'.
To illustrate the significance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those exact same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
74% Of Local Companies Have At Least One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online scores stats, we discovered that a business requires to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone