88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation doesn't affect simply the clients. Potential employees likewise look at ratings and take a look at reviews.

Source: Deloitte

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Since the large bulk of consumers read reviews, you'd want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'extremely influential'.

To show the value of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

Reviews Published On Twitter Can Improve Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews remain without a response. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out much more reviews to get a better idea of how business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your consumers develops trust. Even something like responding to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would submit a review to notify others about their client experience and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium