61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Typically two thirds of businesses have great and outstanding ratings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

63.6% Of Customers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the basic appeal of a website can only presume when it pertains to trust.

Source: Review Trackers

70% Of Consumers Choose To Find Out About A Business By Means Of Posts And Reviews, Rather Than Ads

Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are generally ads.

Source: Martech Zone

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read much more reviews to get a clear view of how business is really doing. Do not depend on that figure alone.

Source: Brightlocal

83% Of All Young Customers Were Invited To Leave A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, companies have asked 66% of all customers to give a review on their company.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a physician or a legal representative.

Younger people (age 18-35) are a lot more likely to hire a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

60% Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Considering that the huge bulk of consumers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Service

This stat is among many that highlight the importance of online scores. Now that news of consumer satisfaction travels this quick, keeping your clients delighted is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with a best five star rating.

Source: Brightlocal

Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat clients well typically prosper, review sites help make certain of that.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses really make use of them.

Although we now understand why client reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider