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49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers honorably generally succeed, review websites help make certain of that.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Staying connected with your clients builds their trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
74% Of Local Companies Have At Least One Google Review
One review is far from enough to enhance your website's SERP ranking.
Looking at online scores data, we discovered that a company needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews stay without a reply. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when clients have to select a service provider.
Source: DemandGenReport
Half Of All Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated content has an indisputable effect on consumers.
If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Focus on this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Average Review Word Count Has Become 65% Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz