Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals spend more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

United States Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.

Source: Statista

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and ranking data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Staying connected with your consumers develops trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

Majority Of Consumers Won't Use A Company If It Has Less Than A 4 Star Ranking

This stat is among numerous that show the significance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your consumers happy is more important than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for businesses with a best five star score.

Source: Brightlocal

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made quickly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a physician or a lawyer.

Younger people (age 18-35) are much more likely to hire an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Just 6 Percent Of Customers Don't Rely On Client Reviews At All

According to customer review data, a massive 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

83% Of All Younger Consumers Were Asked To Give A Review Recently

Of those invited, 80% of clients did submit a review. In general, businesses have asked 66% of all customers to leave a review on their business.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Since They Desire To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.

Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of possible clients won't even think about working with a company they can't find opinions about.

Source: Statuslabs

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Usually, 142 million customers visit Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal