98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers check out Yelp monthly. If you have not declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social media reviews data, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to trust a local business.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an indisputable effect on customers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

95% Of Dissatisfied Clients Will Go Back To A Company If A Company Deals With Problems Rapidly And Effectively

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Consumers Could Spend 31 Percent More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users explain your product or service, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics indicate a business's reputation does not impact just the consumers. Potential team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your clients develops trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.

As you may expect, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose an attorney or a doctor.

Younger people (age 18-35) are much more likely to hire an expert based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

89% Of Customers Choose To Read Reviews On Their Smart Devices

Be it via an app or a mobile browser, individuals prefer to read reviews on their phones.

Source: Statista

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would post a review to educate others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Majority Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more vital than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with a perfect five star ranking.

Source: Brightlocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

91% Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews typically bring the exact same weight as recommendations from friends and family.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star score is the first thing customers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

Google Accounts For 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers