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If They Were Asked, 77% Of Consumers Would Post A Review
More than a 35% would post a review to inform others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous effect on their decision when customers have to select a service provider.
Source: DemandGenReport
49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
15 Percent Of People Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of prospective clients won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking stats show people value the opinion of peers more than any other content.
Source: Collective Bias
89% Of Shoppers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile browser, most people choose to read reviews on their mobile phones.
Source: Statista
Google Accounts For 57.5% Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics indicate a business's reputation doesn't impact simply the clients. Potential employees also look at ratings and read reviews.
Source: Deloitte
Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to choose a legal representative or a medical professional.
Younger people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70 Percent Of Consumers Choose To Discover A Business Via Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs