82% Of Consumers Visit Review Sites Because They Want To Buy A Service Or An Item And Wish To Get The Truth About Business Product Or Services.

Review sites are locations that people go to get the truth about a product, service or business . Due to the fact that they have currently formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

If They Were Asked, 77% Of Consumers Would Definitely Give A Review

More than a 35% would leave a review to inform others about their client encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their decision making process.

Source: Podium

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how appealing your marketing is, you still require client reviews. There's no way around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

If A Business Deals With Problems Quickly And Efficiently, 95% Of Unhappy Clients Will Return To A Company

Consumers don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically two thirds of businesses have outstanding and great ratings. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is one of lots of that highlight the significance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your consumers happy is more crucial than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a best five star ranking.

Source: Brightlocal

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers creates trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Shoppers Prefer To Read Reviews Using Their Smart Devices

Be it through an app or a mobile web browser, most people prefer to read reviews on their cell phones.

Source: Statista

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

Reviews Published On Twitter Can Increase Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone