If They Were Asked, 77% Of Clients Would Most Likely Leave A Review

More than a 35% would submit a review to notify others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two thirds of companies have good and awesome rankings. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Go Back To A Business If A Business Manages To Resolve Issues Rapidly And Effectively

Customers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

74% Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Looking at online rankings statistics, we found out that a business needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to pick a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Corresponding with your customers develops trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of prospective clients will not even consider working with a business they can't find opinions about.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients honorably normally succeed, review websites help make certain of that.

Source: Statuslabs

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to pick one that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs