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67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When clients have to pick a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. However, they realize the massive impact user ratings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
United States Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
83% Of All Young Customers Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did post a review. In general, companies have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
Just 6% Of Customers Don't Trust Customer Reviews At All
According to customer review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those very same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
74 Percent Of Local Companies Have At Least One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online ratings data, we found out that a business needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
If A Company Makes An Effort To Resolve Problems Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business
Customers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Since the large bulk of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new car and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you manage to choose one that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine