60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't affect just the consumers. Potential team members also look at ratings and read reviews.

Source: Deloitte

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to pick one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'very influential'.

To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Most Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly generally prosper, review websites help make certain of that.

Source: Statuslabs

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Normally, 142 million customers go to Yelp every month. If you haven't declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

Due To The Fact That They Desire To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.

Review websites are locations that customers go to get the facts about a product, business or service . Due to the fact that they have currently formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

95% Of Unhappy Customers Will Go Back To A Business If A Company Manages To Resolve Problems Quickly And Effectively

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Typically 2 out of 3 businesses have excellent and outstanding ratings. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business.

Source: RevLocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really utilize them.

Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing customers see. Still, users take notice of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

83% Of All Young Customers Were Invited To Give A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal