Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact use them.

Although we now understand why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with scores alone.

Consumer reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a third of customers state composed reviews are the only function that makes them believe the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing decisions.

According to social reviews data, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management stats suggest a business's reputation doesn't impact just the consumers. Potential employees also look at rankings and read reviews.

Source: Deloitte

83% Of All Younger Customers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did give a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

The Majority Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

83% Of Customers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads select to pay attention to customers' suggestions online.

Source: Statuslabs

Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270%

User review stats reveal the purchase possibility for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp every month. This is as great a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Google Accounts For 57.5% Of All Reviews Across The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Disappointed Clients Will Go Back To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'extremely often'.

Source: Trust You