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91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review stats place customers' reviews as the most credible source of recommendations. Online reviews normally carry the very same weight as recommendations from loved ones.
Source: Brightlocal
77% Of Consumers Would Certainly Post A Review If They Were Asked
More than a 35% would leave a review to notify others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
United States Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably normally prosper, review websites help make certain of that.
Source: Statuslabs
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics show the general appeal of a site can only go so far.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social reviews stats, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to trust a local business.
Source: RevLocal
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
A Lot Of Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. However, they recognize the massive impact user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers
24% of US buyers consider reviews as 'incredibly influential'.
To show the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually use them.
Although we now know why customer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When consumers have to pick a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport