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64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall 2 out of 3 companies have outstanding and great ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews stay without a response. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
77% Of Consumers Would Undoubtedly Give A Review If They Were Asked
More than a 35% would submit a review to educate others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read a lot more reviews to get a better idea of how business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
Since They Want To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Check Out Review Websites.
Review websites are places that customers go to get the facts about a item, service or business . Users come since they have actually already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Over Half Of People Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review statistics show the basic appeal of a site can just presume when it pertains to trust.
Source: Review Trackers
A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat clients honorably normally prosper, review sites help ensure of that.
Source: Statuslabs
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When consumers need to pick a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats position consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as suggestions from friends and family.
Source: Brightlocal