98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Typically, 142 million customers check out Yelp monthly. This is as great a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a better idea of how business is actually doing. Don't depend on that figure alone.

Source: Brightlocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

72 Percent Of Clients Won't Take Action Before They Read Some Reviews

No matter how tempting your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Consumers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Therefore, buying choices are made rapidly.

Online reviews are obviously persuasive, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Staying connected with your customers develops trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

83% Of All Younger Clients Were Invited To Give A Review Recently

Of those invited, 80% of consumers did submit a review. In general, companies have asked 66% of all clients to leave a review on their company.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Since the large majority of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If A Company Manages To Resolve Problems Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Business

Consumers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday