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67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.
Source: Capterra
83% Of All Young Customers Were Invited To Post A Review Recently
Of those asked, 80% of customers did give a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Because They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Visit Review Sites.
Review websites are places that people go to get the facts about a item, business or service . Since they have actually already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
89% Of Clients Like To Read Reviews Using Their Cell Phones
Be it through an app or a mobile internet browser, folks choose to read reviews on their phones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
Reviews Shared On Twitter Can Help Improve Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Overall two thirds of companies have outstanding and awesome ratings. Only 5% of companies have a score below three stars.
Source: Brightlocal