Only 6% Of Customers Don't Trust Customer Reviews At All

According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Consumers Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

15% Of People Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential consumers won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

70% Of Consumers Choose To Discover A Business Via Reviews And Posts, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get an idea of how business is really doing. Don't depend on that fact alone.

Source: Brightlocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, folks choose to read reviews on their phones.

Source: Statista

89% Of Customers Review A Businesses Responses To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from enough to improve your site's SERP ranking.

Taking a look at online ratings stats, we discovered that a business requires to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

If A Company Deals With Problems Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business

Consumers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday