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More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
The Majority Of Consumers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When consumers have to choose a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as recommendations from friends and family.
Source: Brightlocal
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Undoubtedly Post A Review
More than a 35% would leave a review to advise others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their decision making process.
Source: Podium
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to consumer review data, a massive 19 percent of consumers constantly rely on online reviews and never a buy without checking out reviews first.
Source: Statista
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
83% Of Clients Do Not Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take note of customers' recommendations online.
Source: Statuslabs
Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing choices are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone