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Reviews Posted On Twitter Can Help Grow Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Majority Of Customers Won't Use A Company If It Has Less Than A 4 Star Score
This stat is among lots of that illustrate the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more crucial than ever.
57 percent of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for businesses with an ideal five star score.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also influence our buying preferences.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
83 Percent Of Clients Don't Rely On Advertising
The traditional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements select to take notice of clients' suggestions online.
Source: Statuslabs
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
89% Of Shoppers Want To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, everyday people choose to read reviews on their mobile devices.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a legal representative or a doctor.
Young people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact utilize them.
Although we now understand why customer reviews are so effective, many businesses obviously don't.
Source: LsaInsider