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67% Of Customers Admit Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous effect on their decision when consumers have to pick a service provider.
Source: DemandGenReport
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income
Businesses that treat clients well usually succeed, review sites help ensure of that.
Source: Statuslabs
89% Of Consumers Review A Companies Replies To Reviews
Not only do most customers read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews All Over The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our buying preferences.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Clients Might Spend 31% More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'very influential'.
To show the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same customers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Majority Of Popular Products Have A Typical Rating Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower ranking really helps your overall score.
According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a medical professional or a lawyer.
Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
77% Of Consumers Would Definitely Post A Review If They Were Asked
More than a 35% would post a review to notify others about their consumer encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star rating is the first thing customers see. Still, users take note of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
Reviews Published On Twitter Can Grow Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo