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64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more authentic which is what the would-be clients are searching for. Nearly a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
15% Of People Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of potential clients won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Clients Could Invest 31% More With A Business That Has Excellent Reviews
Take notice of this statistic. The better other users explain your services or product, the more cash you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those very same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
82% Of Consumers Visit Review Websites Since They Want To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Products And Services.
Users come since they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
83% Of Consumers Do Not Trust Advertising
The standard channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust ads pick to take note of clients' suggestions online.
Source: Statuslabs
90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
89% Of Individuals Want To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile web browser, people choose to read reviews on their phones.
Source: Statista