67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider

When clients have to pick a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

89% Of Buyers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, most people prefer to read reviews on their smart phones.

Source: Statista

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Overall two-thirds of businesses have excellent and great ratings. Just 5% of companies have a ranking below 3 stars.

Source: Brightlocal

Due To The Fact That They Desire To Buy A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Review sites are locations that customers go to get the facts about a product, business or service . Because they have already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users focus on other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

If They Were Asked, 77% Of Customers Would Probably Post A Review

More than a 35% would post a review to inform others about their customer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their decision making process.

Source: Podium

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Service

This stat is among numerous that show the value of online scores. Now that news of customer satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for organizations with a perfect five star ranking.

Source: Brightlocal

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

Over Half Of People Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are surprisingly the more vocal ones.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To show the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

74 Percent Of Regional Companies Have At A Minimum, One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Taking a look at online ratings statistics, we found out that a company needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal