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88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Given that the large majority of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Individuals Want To Read Reviews On Their Mobile Devices
Be it through an app or a mobile internet browser, people young and old choose to read reviews on their mobile devices.
Source: Statista
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If A Business Handles Problems Quickly And Efficiently, 95% Of Unhappy Clients Will Return To A Company
Clients don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Consumers Might Invest 31% More With A Business That Has Terrific Reviews
Take note of this statistic. The better other users explain your service or product, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
15% Of Customers Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of potential clients won't even think about working with a company they can't discover opinions about.
Source: Statuslabs
United States Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.
Source: Statista
More Than Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score
This stat is one of numerous that highlight the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your consumers pleased is more important than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11 percent looked only for organizations with an ideal five star ranking.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from enough to improve your site's SERP ranking.
Taking a look at online rankings statistics, we learnt that a business needs to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal