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American Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US customers.
Source: Statista
83 Percent Of Customers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements choose to focus on customers' recommendations online.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and good scores. Just 5% of companies have a rating below three stars.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still require client reviews. There is no other way around it. Clients are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and ranking stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
One-half Of All Millennial's "Constantly" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated material has an unassailable influence on customers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation does not affect simply the consumers. Prospective employees also take a look at ratings and take a look at reviews.
Source: Deloitte
98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Normally, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal