60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and score statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have excellent and great ratings. Only 5% of companies have a score below three stars.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

If A Company Manages To Solve Issues Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

USA Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

83% Of All Young Clients Were Invited To Submit A Review Recently

Of those invited, 80% of clients did give a review. Overall, companies have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics suggest a business's reputation does not affect simply the consumers. Prospective employees also take a look at ratings and read reviews.

Source: Deloitte

Customers Might Invest 31% More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your services or product, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews stay without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as guidance from family and friends.

Source: Brightlocal