53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

If A Company Takes Care Of Problems Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Company

Clients don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

70% Of Customers Prefer To Learn About A Business Via Posts And Reviews, Instead Of Ads

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

Since They Desire To Acquire A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.

Users come because they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

74 Percent Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online scores data, we learnt that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats show a company's reputation does not affect just the consumers. Potential employees also look at rankings and take a look at reviews.

Source: Deloitte

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent boost.

Source: RevLocal

89% Of Clients Browse A Businesses Responses To Reviews

Not only do most clients check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users explain your product and services, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal