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Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
77% Of Customers Would Most Likely Leave A Review If They Were Asked
More than a 35% would post a review to advise others about their consumer experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their decision making process.
Source: Podium
53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The better other users explain your services or product, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
US Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star score is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
Just 6 Percent Of Consumers Don't Trust Client Reviews At All
According to consumer review data, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Over Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Ranking
This stat is among many that highlight the importance of online ratings. Now that news of client satisfaction travels this fast, keeping your clients pleased is more important than ever.
57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for businesses with a best five star ranking.
Source: Brightlocal
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well typically flourish, review sites help make certain of that.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
Reviews Posted On Twitter Can Grow Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Because the large majority of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Generally, 142 million consumers visit Yelp every month. If you haven't declared your free Yelp business page, this is as great a time as any.
Source: RevLocal