73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Almost a third of customers state written reviews are the only function that makes them believe the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

The Average Review Word Count Has Become 65% Much Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

82 Percent Of Consumers Visit Review Websites Due To The Fact That They Want To Purchase A Product Or A Service And Want To Get The Truth About Business Product Or Services.

Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the general popularity of a website can only go so far.

Source: Review Trackers

74 Percent Of Local Companies Have At A Minimum, One Google Review

One review is far from enough to improve your site's SERP ranking.

Taking a look at online scores statistics, we learnt that a company requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and ranking data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics put clients' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as guidance from family and friends.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our buying decisions.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation doesn't affect simply the clients. Prospective team members also look at scores and take a look at reviews.

Source: Deloitte

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly normally prosper, review websites help make certain of that.

Source: Statuslabs

If A Business Manages To Solve Problems Rapidly And Effectively, 95% Of Unhappy Customers Will Go Back To A Business

Customers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those asked, 80% of consumers did submit a review. In general, companies have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

89% Of Clients Read A Companies Responses To Reviews

Not only do many consumers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Communicating with your customers develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo