Positive Reviews Motivate 68% Of Customers To Choose A Local Business

Because the large bulk of customers read reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a huge effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent increase.

Source: RevLocal

86% Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them a good experience.

Source: Brightlocal

15 Percent Of Clients Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of potential clients won't even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Deals With Problems Quickly And Effectively

Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Young People Were Invited To Submit A Review Recently

Of those invited, 80% of customers did post a review. Overall, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat customers honorably generally prosper, review sites help ensure of that.

Source: Statuslabs

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying decisions are made quickly.

Online reviews are certainly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

70% Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Rather Than Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews generally carry the very same weight as suggestions from family and friends.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have exceptional and good scores. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

89% Of Customers Read A Businesses Replies To Reviews

Not only do most clients check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal