61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and exceptional rankings. Only 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews go on without a reply. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

89% Of Shoppers Choose To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile internet browser, individuals choose to read reviews on their mobile phones.

Source: Statista

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably generally succeed, review websites help ensure of that.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics suggest a business's reputation does not impact simply the consumers. Potential employees also look at rankings and read reviews.

Source: Deloitte

Because They Want To Acquire A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Sites.

Users come since they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

70 Percent Of Consumers Prefer To Learn About A Business Through Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias