A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat clients honorably normally succeed, review websites help ensure of that.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

82 Percent Of Customers Check Out Review Websites Due To The Fact That They Wish To Buy An Item Or A Service And Want To Get The Facts About Business Product Or Services.

Review sites are places that customers go to get the truth about a item, business or service . Because they have actually already formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and score data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Many Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a doctor or an attorney.

Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

83% Of All Younger Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reply. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation doesn't impact just the consumers. Potential team members also take a look at rankings and read reviews.

Source: Deloitte

If They Were Asked, 77% Of Clients Would Probably Give A Review

More than a 35% would submit a review to notify others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

89% Of Clients Review A Companies Feedback To Reviews

Not only do most customers check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal