98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

89% Of Clients Read A Businesses Responses To Reviews

Not only do many customers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Disappointed Customers Will Return To A Business

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take notice of customers' recommendations online.

Source: Statuslabs

90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as suggestions from friends and family.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Take note of this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

If They Were Asked, 77% Of Customers Would Probably Give A Review

More than a 35% would do it to inform others about their client experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their choice making process.

Source: Podium

The Majority Of People Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients honorably generally prosper, review sites help make sure of that.

Source: Statuslabs

Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Given that the large majority of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal