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64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out customer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats indicate a business's reputation doesn't affect just the clients. Prospective employees also take a look at rankings and take a look at reviews.
Source: Deloitte
Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Communicating with your customers establishes trust. Even something as simple as responding to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are ready to spend more money with a company.
Source: Statuslabs
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% increase.
Source: RevLocal
77% Of Users Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have excellent and awesome scores. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%
User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
United States Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews usually bring the exact same weight as guidance from family and friends.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Google Accounts For 57.5% Of All Reviews World Wide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Normally, 142 million customers visit Yelp every month. If you have not declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally ads.
Source: Martech Zone