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71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a medical professional or a lawyer.
Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Generally, 142 million consumers go to Yelp on a monthly basis. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall 2 out of 3 companies have good and awesome ratings. Just 5% of companies have a score below three stars.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually utilize them.
Although we now understand why client reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review statistics, a tremendous 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers well usually flourish, review websites help ensure of that.
Source: Statuslabs
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking data reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some negative reviews.
Source: Capterra
Half Of All Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated content has an unassailable influence on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
74% Of Local Businesses Have At A Minimum, One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Looking at online rankings data, we learnt that a company needs to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
89% Of Consumers Review A Companies Feedback To Reviews
Not only do most consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal