54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Keeping in touch with your customers creates trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.

As you might expect, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

15% Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of possible consumers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous effect user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

More Than Half Of Individuals Aged 25-34 Published Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

89% Of Customers Read A Companies Replies To Reviews

Not only do a lot of individuals check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

74% Of Local Businesses Have At Least 1 Google Review

One review is far from adequate to enhance your website's SERP ranking.

Looking at online scores statistics, we discovered that a business needs to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews stay without a reply. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

Most Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

89% Of Consumers Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, people choose to read reviews on their mobile phones.

Source: Statista