Google Accounts For 57.5% Of All Reviews Throughout The World

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and ranking data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews go on without a reaction. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Certainly Give A Review

More than a 35% would do it to advise others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally ads.

Source: Martech Zone

89% Of Consumers Choose To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile web browser, customers choose to read reviews on their mobile devices.

Source: Statista

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers fairly usually flourish, review sites help make sure of that.

Source: Statuslabs

Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews first.

Source: Statista