71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose an attorney or a medical professional.

Young people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read a lot more reviews to get a better idea of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of customers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is among lots of that show the importance of online scores. Now that news of client satisfaction travels this fast, keeping your customers happy is more important than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for companies with a best five star score.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Because They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Review websites are locations that customers go to get the truth about a service, item or business. Since they have actually currently formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers well generally succeed, review websites help ensure of that.

Source: Statuslabs

American Buyers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.

Source: Statista

70% Of Consumers Choose To Discover A Business Through Reviews And Posts, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the best method to discover the truth about a product or service.

Source: Statuslabs

73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective clients are looking for. Practically a third of customers state composed reviews are the only function that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel