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83% Of All Younger Customers Were Asked To Submit A Review Recently
Of those asked, 80% of customers did leave a review. In general, businesses have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the general popularity of a website can only go so far.
Source: Review Trackers
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated content has an indisputable effect on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
USA Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.
Source: Statista
73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Practically a third of consumers state written reviews are the only feature that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review statistics show the purchase likelihood for an item with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million consumers visit Yelp on a monthly basis. This is as good a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from adequate to improve your site's SERP ranking.
Looking at online ratings stats, we learnt that a company needs to have a minimum of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
The Majority Of People Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
Clients Might Invest 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users describe your product and services, the more cash you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone