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83% Of All Young Buyers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did give a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'very influential'.
To highlight the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers anticipate to see some unfavorable reviews.
Source: Capterra
Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users describe your service or product, the more money you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
89% Of Clients Review A Businesses Responses To Reviews
Not only do many individuals check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Typically, 142 million customers visit Yelp every month. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Positive Reviews Motivate 68% Of Customers To Choose A Local Business
Because the huge bulk of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Customers Want To Read Reviews On Their Mobile Devices
Be it via an app or a mobile browser, people prefer to read reviews on their cell phones.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Google Accounts For 57.5% Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat clients fairly generally succeed, review websites help ensure of that.
Source: Statuslabs
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is one of numerous that illustrate the significance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your clients delighted is more important than ever.
57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with an ideal five star rating.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo