89% Of Buyers Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, people young and old choose to read reviews on their smart phones.

Source: Statista

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of consumer reviews go on without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

98% Of Yelp's Browsers Bought From A Business They Discovered On The Site

Generally, 142 million consumers check out Yelp every month. This is as great a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses in fact use them.

Although we now know why consumer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

83% Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements pick to pay attention to customers' recommendations online.

Source: Statuslabs

15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of possible customers will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

USA Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out much more reviews to get a better idea of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

89% Of Consumers Browse A Businesses Feedback To Reviews

Not only do most customers read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent boost.

Source: RevLocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and ranking data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

77% Of Consumers Would Certainly Submit A Review If They Were Asked

More than a 35% would submit a review to notify others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have an enormous impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport