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More Than Half Of Individuals Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Typically, 142 million consumers go to Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
89% Of Consumers Read A Companies Reactions To Reviews
Not only do many customers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Since the huge majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the general appeal of a site can only go so far.
Source: Review Trackers
61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Generally two thirds of companies have exceptional and great rankings. Just 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our buying preferences.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal