A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly normally prosper, review sites help make certain of that.

Source: Statuslabs

Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually utilize them.

Although we now know why consumer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of Customers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to pay attention to clients' suggestions online.

Source: Statuslabs

USA Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.

Source: Statista

70 Percent Of Customers Choose To Discover A Business Via Articles And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

89% Of Shoppers Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, customers choose to read reviews on their phones.

Source: Statista

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews remain without a reply. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Service Provider

When consumers have to choose a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista