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Google Accounts For 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a distant second.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
73 Percent Of Customers Believe Client Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the would-be customers are looking for. Almost a third of customers say written reviews are the only feature that makes them believe the sites' reviews are useful and appropriate.
Source: Fan and Fuel
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users explain your services or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose an attorney or a medical professional.
Young people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Customers
24% of US shoppers consider reviews as 'very influential'.
To show the value of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do the majority of shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
Reviews Published On Twitter Can Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
American Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.
Source: Statista
77% Of Users Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, concur that it increases their buying confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When clients have to pick a service provider, reviews have a huge influence on their decision.
Source: DemandGenReport
If They Were Asked, 77% Of Consumers Would Likely Give A Review
More than a 35% would leave a review to inform others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium