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82% Of Consumers Go To Review Websites Because They Want To Purchase A Service Or An Item And Wish To Get The Truth About The Businesses Products And Services.
Users come because they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Given that the huge majority of consumers check out reviews, you'd want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a company's reputation does not affect just the clients. Prospective employees also look at ratings and read reviews.
Source: Deloitte
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers well usually succeed, review sites help make sure of that.
Source: Statuslabs
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Customers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to customer review stats, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You