70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

86% Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

Customers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing choices are made quickly.

Online reviews are obviously convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews remain without a reply. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Just 6 Percent Of Customers Don't Trust Customer Reviews At All

According to consumer review data, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall 2 out of 3 companies have good and outstanding ratings. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Business If A Business Makes An Effort To Fix Issues Rapidly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers expect to see some unfavorable reviews.

Source: Capterra

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying decisions.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business.

Source: RevLocal

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

When consumers need to select a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

82 Percent Of Customers Check Out Review Websites Because They Wish To Buy A Service Or A Product And Want To Get The Facts About The Businesses Services And Products.

Users come since they have already formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how appealing your marketing is, you still require client reviews. There's no skirting around it. Consumers are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews generally carry the same weight as guidance from family and friends.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually make use of them.

Although we now understand why consumer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista