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83% Of All Young Buyers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, companies have actually asked 66% of all clients to leave a review on their business.
Source: Brightlocal
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
Most Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower ranking really helps your overall rating.
According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers check out Yelp on a monthly basis. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are wary and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats show the basic popularity of a website can only go so far when it pertains to trust.
Source: Review Trackers
If A Business Handles Problems Rapidly And Effectively, 95% Of Unhappy Customers Will Go Back To A Business
Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a brand-new automobile and there are several models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to select one that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
89% Of Customers Review A Businesses Feedback To Reviews
Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the would-be customers are trying to find. Practically a third of customers say written reviews are the only feature that makes them believe the websites' reviews are helpful and appropriate.
Source: Fan and Fuel
83 Percent Of Customers Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to pay attention to customers' suggestions online.
Source: Statuslabs