89% Of Buyers Like To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their smart phones.

Source: Statista

Users Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing choices are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

77% Of Customers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would leave a review to inform others about their client experience and 24% would likely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their choice making process.

Source: Podium

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly usually succeed, review websites help make certain of that.

Source: Statuslabs

95% Of Unhappy Consumers Will Go Back To A Company If A Business Deals With Issues Rapidly And Efficiently

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read much more reviews to get a clear view of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Because the large majority of customers check out reviews, you'd want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to client review data, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust ads choose to focus on clients' suggestions online.

Source: Statuslabs

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a huge effect on their decision when clients have to choose a service provider.

Source: DemandGenReport