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Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social reviews data, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Presently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews remain without a reaction. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
Reviews Shared On Twitter Can Improve Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and ranking stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
Only 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to consumer review statistics, a massive 19% of consumers always rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation does not affect just the clients. Prospective team members likewise take a look at scores and read reviews.
Source: Deloitte
Over Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Rating
This stat is among many that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your clients happy is more vital than ever.
57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for companies with a best five star rating.
Source: Brightlocal
More Than Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really make use of them.
Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have an enormous impact on their decision when consumers have to select a solution provider.
Source: DemandGenReport